Guest services host
YOUR MISSION: Make every experience unforgettable… starting with a smile!
As a Host/Hostess, you are the first point of contact for our guests. You provide a warm welcome, guide guests to their tables, and help create a friendly and professional atmosphere from the moment they arrive.
Your organizational skills, courtesy, and ability to anticipate guests’ needs ensure a pleasant and seamless dining experience. Thanks to you, every visit gets off to a great start and reflects the welcoming and polished image of our establishment.
YOUR MAIN RESPONSIBILITIES
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Manage dining room reservations;
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Ensure that your service area is clean, tidy, and well organized;
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Welcome guests, assign tables, and escort them to their seats;
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Provide menus to guests and ensure they receive prompt service;
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Assist with serving guests during peak periods, when needed;
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Ensure guest satisfaction throughout and following their dining experience, and handle complaints when necessary;
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Perform any other related duties to support the smooth operation of the organization.
READY TO JOIN THE TEAM?
Send us your résumé at emploi@owlshead.com with Host/Hostess in the subject line. We look forward to meeting you!
Main tasks
ArrayRequirements, skills
and qualifications
- High school diploma
- Minimum experience in catering (asset)
- Bilingualism (french and english)
- Strong customer service skills
- Speed, accuracy and ability to work under pressure
- Physical endurance and ability to work standing up